Windows 8 Black screen after install

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Windows 8 Black screen after install

Postby 17-BIT Borut » Thu Feb 28, 2013 3:05 pm

We've seen a couple people have this issue on Windows 8, where the game starts up only with a black screen and you can't do anything.

It looks like the app did not download/install correctly. Unfortunately when this happens its also looks like Windows 8 does not let you uninstall it (probably because it didn't finish correctly installing).

You'll want to follow Microsoft's instructions here:

Also, mentioned in the notes there,try downloading & running the Windows 8 App troubleshooter:

If you still have problems uninstalling/reinstalling, try deleting the app files manually. Go to Desktop mode, open Windows Explorer and browse to C:\Users\<your user name>\AppData\Local\Packages\ and delete the subfolder Microsoft.SkullsOfTheShogun_8wekyb3d8bbwe. Now go back to the store and download the game again (since you've already purchased it it should just download it immediately without buying it again).
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17-BIT Borut
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